User Attributes

The User Attributes page defines the custom profile fields available across customers. When you add an attribute here, every customer can choose to enable it; their users then see the field on the Account page and the Complete Profile flow.

List page

Toolbar

• New Attribute button (top right).
• Status dropdown — All / Active / Archived. Defaults to Active.
• Count chip — number of attributes matching the current status.

Columns

Column	Notes
Label	Human-readable name (e.g. "Employee ID").
Key	Machine slug, lowercase with underscores. Immutable after creation.
Type	Text / Number / Select / Multi-Select / Date / Switch.
Required	Yes (green) / No (muted). Default for new customers.
Order	Numeric sort order in forms.
Status	Active / Archived.
Actions	Edit (disabled for archived), Archive (active only, with confirmation).

Creating an attribute

Click New Attribute.

Field	Notes
Key	Lowercase letters, numbers, underscores. Must match ^[a-z][a-z0-9_]{1,63}$. Cannot be changed later.
Label	Required.
Type	Required. Cannot be changed after creation.
Options	Shown for Select and Multi-Select types. Chip editor — add and remove options. At least one option is required.
Placeholder	Hint text shown in the form field.
Sort Order	Number input. Auto-increments based on existing attributes.
Required by default	Toggle. Sets the default for customers who enable the attribute.

Click Create. The attribute appears in the list as active.

Editing an attribute

The pencil icon opens the edit modal with the same fields as Create, but Key and Type are read-only. You can change Label, Options (for select types), Placeholder, Sort Order, and the Required-by-default toggle.

Archiving an attribute

The trash icon archives the attribute. Archived attributes:

• Do not appear on user profile forms.
• Cannot be edited.
• Are hidden from the default list view.

Archive is the closest thing to delete the page offers — there is no destructive delete, by design. Existing values on user profiles are preserved.

How customers use these attributes

Each customer chooses which attributes are active for their users on the User Attributes tab of the customer detail page (operator side) or via the Customer Portal Settings → User Attributes (customer side). They can override the "required" default per customer.

Users see the attributes on:

• The Complete Profile flow during first sign-in (required ones must be filled).
• Their Account page → User Attributes section (for ongoing edits).
• The invite acceptance form (the relevant ones, depending on the customer's configuration).

Notes

• The slug pattern is strict on purpose — keys appear in API payloads and webhooks.
• "Required by default" only affects the initial setting per customer; customers can relax the requirement on their side.
• The page never deletes data. Archived attributes can be revisited and listed by switching the Status filter to "Archived".