Tenant Insights

Tenant Insights is the fleet-wide analytics view. Where the Tenants page is for lifecycle operations, this page is for spotting usage patterns and problem tenants across the entire platform.

Layout

Top to bottom:

1. Filter bar — search, customer filter, instance filter, environment filter, status filter, date-range toggle (7d / 30d / 90d), and an optional Problem tenants only toggle in the summary card area.
2. Summary cards — Total MAU, Avg Error Rate, Total Workflows, Problem Tenants count. Clicking the Problem Tenants card filters the grid to problem tenants only.
3. Tenant grid — paginated, 24 cards per page, with a Load More button.

Tenant insight card

Each card represents one tenant.

• Name with environment badge.
• Customer name in secondary text.
• Four metric boxes: MAU, Avg DAU, Workflows, Error Rate.
• A coloured border if the tenant is in trouble: red for error rate ≥ 1%, otherwise neutral.
• A status dot in the corner (green / red / orange / grey).

Click a card to jump to that tenant's detail page (Insights tab pre-selected).

Filters

Filter	Behaviour
Search	Tenant name match.
Customer	Single customer scope.
Instance	Single instance scope.
Environment	DEV / QA / UAT / etc.
Status	All / Active / Suspended / Provisioning / Deleted.
Date Range	7d / 30d / 90d. Affects every metric on the page.
Problem tenants	Toggle in the summary cards. Shows only tenants where error rate ≥ 1%.

What counts as a "problem tenant"?

A tenant is flagged as a problem when its average error rate in the selected date range is ≥ 1%. The metric is the same one shown on the card itself. There is no escalation or status change — the flag is informational.

Notes

• Each card fetches its own metrics lazily as it scrolls into view. You will see brief spinners on freshly visible cards.
• The page shows real data unless the Mock Data badge is visible in the header — that indicates a development feature flag, not real consumption.
• Empty results show a friendly empty state with the active filter summary.